Shared inbox

Read and reply to lead conversations from a shared team inbox, with email and SMS grouped against the right lead. Keep conversation context available when another broker takes over. Planned scope includes direct replies, team handover and AI help drafting messages and summarising conversations. Automation delivery activity, inbound reply reports and follow-up tasks are already available. The shared inbox adds the day-to-day conversation workspace on top of those connections.

BrokerCloser team